Metacom Business Process Outsourcing Solution Inc. Customer Service Representative

Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

HK$3.5-5.6K[月薪]

现场办公 - 达义1-3年经验本科全职

福利待遇

津贴
伙食补贴
员工表彰与奖励
业绩加成, 年度考核, 节日礼物, 奖励机制
法定福利
13薪, 员工贷款, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS
健康保险
健康维护组织
额外福利
401K 计划, 免费餐
职业发展
工作培训, 职业发展
休假和请假
生日假, 病假, 休假, 带薪志愿者假

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职位描述

Respond to customer inquiries via phone, email, and chat.
Provide accurate information about products and services.
Resolve customer complaints and issues promptly.
Maintain detailed records of customer interactions.
Collaborate with team members to improve customer satisfaction.
Participate in training to stay updated on product knowledge.

职位要求

Educational Qualifications: Bachelor’s degree is required.
Experience Level: 1-3 years in customer service or call center environments.
Skills and Competencies: Proficient in sales pipeline management, customer service, problem-solving, and organizational skills. Strong command of the English language is essential.
Responsibilities and Duties: Address customer inquiries, resolve issues, and provide product support while maintaining sales records.
Working Conditions: Primarily office-based, with potential for evening/weekend shifts.
Qualities and Traits: Excellent communication skills, patience, adaptability, and a customer-centric attitude.

销售渠道客户服务英语解决问题组织技能呼叫中心

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Agapito Elizabeth

HR ManagerMetacom Business Process Outsourcing Solution Inc.

今日回复 9 次

工作地址

Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig, 1634 Metro Manila, Philippines

发布于 18 June 2025