Support Specialist

Metacom Business Process Outsourcing Solution Inc.

HK$4.2-5.6K[月薪]
现场办公 - 达义1-3年经验本科全职
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职位描述

福利待遇

  • 法定福利

    13薪, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS

  • 健康保险

    意外死亡和伤残保险, 牙科保险, 残疾保险, 人寿保险, 健康维护组织

  • 其他

    企业社交活动, 办公室聚会

  • 额外福利

    公司设备

  • 职业发展

    工作培训

  • 休假和请假

    病假

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职位描述

  • Respond to customer inquiries via phone, email, and chat.
  • Provide product and service information accurately.
  • Resolve complaints and issues in a timely manner.
  • Maintain customer records and update information as necessary.
  • Work collaboratively with team members to enhance customer experience.
  • Adhere to company policies and procedures.

职位要求

  • Educational Qualifications: Bachelor’s degree in a relevant field.
  • Experience Level: 2 years international bpo experience
  • Skills and Competencies: Proficient in English, strong communication skills, compliance with company protocols, and eagerness to assist customers.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, maintain records, and ensure satisfaction.
  • Working Conditions: Office environment, potential for remote work; may involve shift hours.
  • Qualities and Traits: Empathetic, patient, detail-oriented, and proactive in problem-solving.
英语eagernesscompliance
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Carmina Cuala

HR OfficerMetacom Business Process Outsourcing Solution Inc.

今天回复超过十次

工作地址

18, Upper Mckinley Road. G3P4+V38, McKinley Hill Dr, Taguig City, Metro Manila, Philippines

发布于 18 June 2025

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Metacom Business Process Outsourcing Solution Inc.

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501-1000人

呼叫中心

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